At VLDTDRDI, we want to make your shopping experience as smooth and efficient as possible. Our shipping policy is designed to provide you with transparent information about how we handle shipping, delivery times, and shipping costs. We take great care in delivering your furniture safely and promptly to your doorstep.

Order Processing Time

• Order Processing: Once you place an order, our team will begin processing it within 1-2 business days. This includes confirming your order details, preparing the products for shipment, and ensuring that everything is in perfect condition.
• Business Days: We operate Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the following business day.

Shipping Methods & Delivery Times

We offer both standard and expedited shipping options, depending on your location and the urgency of your order.

• Standard Shipping:
  • Delivery time typically ranges from 5-10 business days, depending on your location and the size of the order.
  • Shipping costs for standard delivery are calculated at checkout based on your shipping address and order size.
• Expedited Shipping:
  • Faster delivery option with an estimated delivery time of 2-5 business days.
  • Expedited shipping is available at an additional cost, which will be calculated at checkout.

Free Shipping

• We offer free standard shipping on all orders over a certain amount (check our current promotions for the exact amount).
• Free shipping applies only to domestic orders. International shipping is subject to additional charges.

Shipping Costs

Shipping costs are calculated based on your delivery address, the weight of your order, and the shipping method you choose. Shipping charges will be displayed during the checkout process before you complete your purchase.

International Shipping

Yes, we ship internationally! If you are located outside the United States, we offer international shipping to select countries.

• International shipping fees are calculated based on the weight and destination of the order.
• Customs and Duties: Any customs duties, taxes, or additional fees incurred during international shipping are the responsibility of the customer. Please check with your local customs office for more information about potential charges.
• Delivery times for international orders can vary, with an estimated range of 7-14 business days depending on the destination.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track the progress of your shipment through the shipping carrier’s website.

If you don’t receive tracking information within 5 business days of placing your order, please contact us, and we’ll assist you.

Shipping Restrictions

• P.O. Boxes: We are unable to ship large furniture items to P.O. Boxes. Please provide a physical address during checkout.
• Alaska & Hawaii: We offer shipping to Alaska and Hawaii, but additional shipping fees may apply due to the increased shipping costs.
• Military Addresses (APO/FPO): We are happy to ship to military addresses. However, delivery times may vary, and additional shipping charges may apply.

Damaged or Lost Shipments

While we take great care in packaging your items securely, sometimes damage may occur during transit. If your order arrives damaged or is lost in transit, please contact us immediately.

• Damaged Orders: Please inspect your furniture upon arrival and report any damages within 7 days of delivery. We will work with you to arrange a replacement or refund.
• Lost Orders: In the unlikely event that your order is lost, we will work with the shipping carrier to resolve the issue as quickly as possible.

Cancellations & Changes to Orders

Once an order is placed, we begin processing it right away to ensure quick delivery. If you need to cancel or change your order, please contact us within 24 hours of placing your order. After that period, it may not be possible to make changes to your order, as it will have already been processed for shipping.

Returns & Exchanges

If for any reason you are not satisfied with your purchase, please refer to our Return & Exchange Policy for more information on how to return or exchange items.

Contact Us

If you have any questions or concerns regarding shipping, please don’t hesitate to contact our customer support team at jiaxiatarget@163.com or call us at +1 (803) 373-2061. Our team is available to assist you during business hours (Monday through Friday, 9:00 AM – 6:00 PM EST).

Thank you for choosing VLDTDRDI! We look forward to delivering your beautiful furniture to your doorstep.